English Service
Travel support for when you are in trouble on Ishigaki Island
During your trip to Ishigaki Island, if you encounter language barriers and are unsure how to communicate, we provide support for communication in Chinese and Japanese. We will convey your situation to hospitals, pharmacies, transportation services, hotels, activity providers, etc., and clearly explain the guidance or options provided by them. Availability will be confirmed based on the content, time, location, and the situation on the day.
Services Provided
- ・Communication at hospitals and pharmacies
・Flight and ferry cancellations
・Schedule changes due to typhoons or bad weather
・Communication with hotels and accommodations
・Inquiries regarding lost or forgotten items
・Confirmation of cancellations or changes to activities and facilities
・Communication with car rentals and transportation services
・Consultation regarding other travel troubles
Local support in Chinese and Japanese
We primarily communicate in Chinese and Japanese, with English support available as needed.
We act as a bridge between customers from Chinese-speaking regions such as Taiwan and Hong Kong and hotels, facilities, and businesses on Ishigaki Island, providing support for situation coordination and communication.
In Case of Emergency
This service is not an official emergency service provided by police, fire, or medical institutions.
In case of life-threatening or physical emergencies, please prioritize using official emergency contacts such as police, fire, or ambulance services.
Additionally, we do not perform medical procedures, diagnoses, or treatment decisions. We support communication with medical institutions as needed.
We consider reasonable options based on the city area, taxis, available transportation, and meeting locations.
Is it okay to bring children or elderly family members?
We prioritize creating itineraries that are not overly packed, taking into account age, physical fitness, and length of stay to ensure comfortable travel and rest.
What happens if the weather is bad?
For outdoor photography and marine activities, priority is given to the weather, wind, sea conditions, and the judgment of each operator on the day.
Related Services
Chinese Interpretation & Local Support
Click here for details on Chinese interpretation, local assistance, and support services for corporations and individuals in Ishigaki Island.
Assistance in Ishigaki Island
Click here for details on requesting on-site support and interpreter services.